If you were sent an email:
Use the link in the email to go to our secure web page where you can provide your payment details. You can also get to the secure page here.
To provide your payment details on the secure web page, you will need the instructions we emailed you and your ICP number. You can find your ICP number on your power bill or see the ‘Find my ICP’ page here.
Once you are on the secure web page follow the directions to provide your payment details or to request payment to a different account.
You can also follow the link on the secure web page to download your personalised tax certificate for this year’s dividend.
If you were sent a form in the mail:
If the form is in your name you just fill out your bank details, sign it and send the form back to us.
If the form is not in your name, and you were not the power account holder on 9 August 2023, you are not eligible for the dividend at this address. You don’t need to do anything further.
If the form is not in your name but you were the power account holder on 9 August 2023 you can apply to have the dividend reissued in your name. You will need to fill in and sign the form and send it back to us with a copy of your ID and a copy of your power bill (or tenancy agreement if you are a prepay customer with Globug or Wise) covering the roll date of 9 August 2023.
You can photograph or scan the form (and other documents) and email it back to: firstname.lastname@example.org
You can send it back by post to: Entrust Dividend, FREEPOST 264247, Private Bag 92088, Victoria Street West, Auckland 1141.
If you are sending your form by email, wait a few minutes and check that you get an email reply saying we have received it. If you didn’t get a reply, check that you used the exact address: email@example.com